Privacy Policy
Last Updated: May 8, 2026
Amex Construction LLC (“Amex Construction,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through www.AmexConstruction.net and related online forms, communications, and website features.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide through our website, contact forms, project inquiry forms, phone calls, text messages, emails, or other communications. This may include:
- Name
- Email address
- Phone number
- Project address or general project location
- Type of service requested
- Project description, goals, site conditions, or construction concerns
- Photos, plans, septic reports, surveys, drainage information, utility layouts, bid packages, or other documents you choose to provide
- Any other information you submit to help us evaluate or respond to your request
We may also collect basic technical information through our website platform, analytics tools, cookies, and similar technologies, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Referring website
- Approximate location information
- Date and time of website visits
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries
- Evaluate project requests
- Schedule calls, site visits, estimates, or consultations
- Prepare proposals, bids, scopes of work, or project recommendations
- Communicate with homeowners, builders, developers, property managers, commercial owners, municipal contacts, vendors, subcontractors, and other project participants
- Review photos, plans, reports, surveys, and other project documents
- Improve our website, marketing, customer service, and business operations
- Maintain records of communications and project inquiries
- Protect our business, website, customers, and legal rights
- Comply with applicable laws, regulations, insurance requirements, or legal obligations
3. Project Information and Uploaded Materials
If you submit photos, plans, surveys, reports, utility information, septic documents, drainage information, bid packages, or similar project materials, we may review and store those materials for the purpose of evaluating your project, preparing a response, coordinating internally, or communicating with appropriate project participants.
Please do not submit confidential, sensitive, or proprietary information unless it is necessary for us to evaluate your project and you are authorized to share it.
4. How We Share Information
We do not sell your personal information.
We may share information when reasonably necessary with:
- Employees, managers, estimators, consultants, subcontractors, vendors, or service providers assisting with your inquiry or project
- Engineers, architects, designers, surveyors, inspectors, permitting authorities, utility providers, or other project-related parties when needed
- Website hosting, analytics, email, scheduling, CRM, cloud storage, or other technology providers that help operate our business
- Insurance carriers, legal advisors, accountants, or professional advisors
- Government agencies, inspectors, courts, or regulators when required by law or necessary to protect our rights
We only share information as needed for legitimate business, project, operational, legal, or safety purposes.
5. Website Platform and Third-Party Services
Our website is hosted on Squarespace. Squarespace and other third-party providers may collect and process certain visitor, form, analytics, cookie, and technical information as part of operating and securing the website.
We may also use third-party tools or services for analytics, advertising, email communication, forms, scheduling, maps, social media links, or other website features. These third parties may collect information according to their own privacy policies.
6. Cookies and Analytics
Our website may use cookies and similar technologies to help the site function, remember preferences, analyze traffic, improve performance, and understand how visitors use the website.
You can usually control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website function.
7. Data Retention
We retain personal information, project inquiry information, communications, and submitted documents for as long as reasonably necessary to:
- Respond to your inquiry
- Evaluate or perform potential work
- Maintain business records
- Support estimating, project planning, documentation, insurance, accounting, warranty, or legal needs
- Comply with applicable laws or contractual obligations
- Protect against disputes, claims, or liability
Retention periods may vary depending on the nature of the inquiry, whether work is performed, and applicable legal or business requirements.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information submitted to us. However, no website, internet transmission, email, text message, cloud service, or electronic storage method is completely secure. You submit information at your own risk.
If you need to send highly sensitive information, contact us first so we can discuss the appropriate method of transmission.
9. Your Choices
You may contact us to request that we update, correct, or delete certain personal information we maintain about you, subject to our legal, contractual, operational, insurance, and recordkeeping obligations.
You may also choose not to submit information through the website, although doing so may limit our ability to respond to your inquiry or evaluate your project.
10. Children’s Privacy
Our website is intended for adults, property owners, builders, businesses, and project-related users. We do not knowingly collect personal information from children under 13 years old.
11. Links to Other Websites
Our website may contain links to third-party websites, including social media pages, industry resources, or other external sites. We are not responsible for the privacy practices, security, or content of third-party websites.
12. Massachusetts Residents and Legal Compliance
Amex Construction is based in Massachusetts. We handle personal information in accordance with applicable laws and take reasonable steps to protect information submitted to us. If a data security incident occurs that triggers legal notification obligations, we will respond as required by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Your continued use of the website after updates are posted means you accept the revised Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Amex Construction, LLC.
15 Industrial Way
Hanover, MA 02339
Phone: (781) 243-5654
Website: www.AmexConstruction.net